Appointment reminders for UK service businesses

Give clients a useful reminder before their appointment, with the booking details close at hand. Spend less of your day manually chasing confirmations.

Start free — no card needed

Confirm the booking

A confirmation helps a client check what they booked and when they are due. Use accurate service details and working contact information so the message supports the appointment rather than creating another conversation to resolve.

Remind clients before their visit

Bookrightly’s reminder workflow sends customers appointment information before the booking. Reminder email availability depends on the plan and the account’s setup. Accurate client details matter, and delivery can still depend on a recipient’s email service.

Keep messages attached to real appointments

Booking details, updates and reminder handling belong together. When the appointment changes, make sure the client understands the new arrangements. A reminder is useful context; it is not a promise that a client has read the message or will attend.

Email reminders on paid plans

Basic, Widget and Full include customer confirmation and reminder email features. The Free plan does not include these email features. Paid plans start from £5/month. Full is £10/month. Paid plans include a 90-day free trial without card details.

Frequently asked questions

Does Bookrightly send appointment reminders?
Yes. Customer reminder email features are included on Basic, Widget and Full plans. Configure your booking setup and keep client contact details accurate.
Are reminder emails available on the Free plan?
No. The Free plan does not include customer confirmation or reminder email features. Paid plans start from £5/month.
Can reminders help with missed appointments?
Reminders give clients another chance to check the appointment details. They can support attendance alongside deposits and a clear cancellation policy, but they do not guarantee it.
Do customers need to install an app to book?
No. Customers can use the business’s public booking page in a web browser.